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HOW TO ORDER

All our stock and offerings will be available for order via our new ON-LINE webstore, to be launched soon. We will be trading as an ONLINE ONLY entity for the foreseeable future.

Ordering :

For all scale model related purchases, such as Plastic models, paints, adhesives and tools, please visit our online store, ScaleWorld today.

For all RC and electronic related purchases, kindly send us an email with your order.

Please note that shipping charges stated on all our platforms are a rough estimate, and will be accurately calculated once the order is ready for shipping.

Order Processing :

Orders will be processes on a FIFO principle. Once we receive your order, we will check your order against stock availability. In the event that item(s) on your order are not available or sold out, we will let you know and do our utmost to re-stock the item(s) as speedily as possible.

Orders received after 1pm on a Friday will be processed on Mondays

When your order is ready to ship, you will receive a formal CLOWNS HOBBIES invoice, that includes correct shipping charges.

Payment :

We accept EFT payments from all RSA banking institutions. (Preferred payment method). For CASH DEPOSITS into out bank account, please add 10% surcharge. (Cash deposits are discouraged). Customers collecting can pay via VISA or MASTERCARD. (See note blow w.r.t collections).

Our banking details will be supplied on our official invoice. PLEASE DO NOT PAY ANYTHING until you have received the official CLOWNS HOBBIES invoice.

We will only ship orders once we receive satisfactory proof of payment for the order. Orders over R5000 will be shipped once the funds clear in our bank accounts.

Shipping and Collection:

Our orders are shipped via FASTWAY couriers. As soon as your order departs, we will send you your tracking number. Customers can also arrange to send their own courier if they prefer shipping insurance or can obtain better shipping rates.




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